Customer Feedback
Below is just a small example of genuine feedback we have received from our customers, who gratefully allowed us to share their experience with you. Some have also agreed, with permission, to allow future customers who may have doubts, to be contacted directly, so that you can be sure that you are dealing with a company who cares and does everything to make your holiday a smooth and memorable experience.
"We were not the easiest of travellers as we made frequent changes before departure and whilst we were there. Your agent in Shanghai in particular coped with all this very well and kept things running smoothly. Transfers throughout were well handled with staff on time with clear notices.
It is certainly the most amazing trip we have ever undertaken - fascinating place and people who were friendly and helpful. Best wishes and our personal thanks to you for helping us to set it up"
John & Penny Spinks (Berkshire)
Tailor-Made Tour
"We definitely could not fault the trip nor your company's arrangements - just wished we had an extra day here and there to appreciate more fully the place we were in. Chakpa, our Tibetan guide, was certainly knowledgeable about the Tibetan religion and culture and the best places to stop for lunch. He lent me his Rough Guide to Tibet for the duration of the trip, which was very kind of him. Kishore, our Nepalese guide, was first class - couldn't fault him at all. Perfect English so had no problem in understanding him.
Thanks for everything and I will certainly recommend your company to anyone hoping to go east."
Alison Gibbons (Warwickshire)
Tibetan Adventure
"We have just recently returned from a fabulous trip to China - what a ride! We just wanted to write to thank you for organising our trip so well, especially at such short notice. Our guides were fantastic; they really were willing to spend 24 hours a day showing us things and making our holiday even more unforgettable.
We were really impressed with the service that your company provided and believe me, it takes a lot to impress us, as we are used to very high standards of service. Many thanks to all who were involved and no doubt we will be in touch again in the future (once we've saved up again!)."
Ruth & Stephen McEwan-Lyon (Bucks)
Legendary Yangtze Cruise
"Suzy was a wonderful guide and made our stay in Beijing a wonderful experience! Overall the trip was lovely and would definitely return again for a second trip! Thank you for organising a fantastic holiday for us."
Joanne Locke & Catherine Paige (Hertfordshire)
Budget Tour
"I am sorry for the delay in writing to you but I felt I must write to thank you and your staff for putting together an excellent tour for us, it was beyond our expectations. We found the travel arrangements went like clockwork and the guides and drivers used were both knowledgeable and polite. Hotels were of a good quality and the quality and variety of food at most restaurants was excellent.
Thank you for the professional service you gave from the moment we first enquired for a brochure. I would not hesitate recommending Emperor Tours to anyone as good value for money and an excellent tour. Once again please thank all your staff on our behalf."
Graham Bedford (Dorset)
Legendary Yangtze Cruise
"Thank you very much for organising our tour to China and Hong Kong. We had a fantastic trip and thoroughly enjoyed the whole experience. Thank you for your attention to detail in all aspects of our tour. The accommodation was excellent and all of the tour guides looked after us very well.
We have already recommended you to our friends and expect you to hear from them before too long"
Benilda & Molin Navamani (London)
China Delights private tour
Emperor Tours has also received excellent reviews in the Sunday Times and was asked to appear on BBC Radio Solent's Richard Cartridge afternoon show, to discuss holidays in China.
